Publishers Note

Hospitality is key to developing Tourism

One of the first things I learnt while in Hospitality and Tourism school was that the tourism industry is not

Customer Service

En tant que vendeur, êtes-vous un agresseur ou un séducteur?

October 6, 2016 0

En tant que vendeur, votre but est d’amener votre client à dire oui avec enthousiasme à une proposition de produits…

CUSTOMER SERVICE CULTURE

July 12, 2016 0

What is Customer Service? Before we define customer let us define a customer and service. A Customer is a person…

Customer Service, a Business Asset

July 12, 2016 0

Customers will forget what you told them, but they won’t forget how you made them feel. Every entrepreneur, company and…

Are you in love with customer service?

July 12, 2016 0

Following your passion is the key to finding your potential. You will not achieve the latter without pursuing the former.—John…

Bite Size!

How to complain effectively

December 3, 2016 0

It’s not as easy as you think! If you’re someone who is uneasy about complaining or simply just not very

WAKA Fitness Opens

November 28, 2016 0

TSM Issues

TSM Issue No. 27

One of the first things I learnt while in Hospitality and Tourism school was that the tourism industry is not

Readers Letters

Dear Readers

March 7, 2016 0

Dear readers The service Mag is a free magazine. Do not buy it, report to us as soon as you

ICT Review

Embrace e-payments

March 15, 2013 0

Embrace E-Payments or be swallowed by the growing service sectorBy Khen Amooti On a hot afternoon, Africa Jesse, a presenter

Advertorial

ISCO at the forefront of career development and increased…

July 14, 2016 0

ISCO at the forefront of career development and increased employee value With the knowledge that career development is key towards