Publishers Note

Believe and you will achieve!

  I recently read the story of Prof Haben Girma, an internationally acclaimed accessibility leader and the first Deaf-Blind Student

Customer Service

THE SERVICEMAG in Rwanda launches a CEO TWEET CHAT

January 19, 2017 0

The ServiceMag is offering business owners, CEOs, Managers, top influencers, government officials, customers, citizens and the general public yet another opportunity to communicate, engage and improve service delivery in both…

En tant que vendeur, êtes-vous un agresseur ou un séducteur?

October 6, 2016 0

En tant que vendeur, votre but est d’amener votre client à dire oui avec enthousiasme à une proposition de produits ou de services qui le laissait indifférent parce qu’initialement, cela…

CUSTOMER SERVICE CULTURE

July 12, 2016 0

What is Customer Service? Before we define customer let us define a customer and service. A Customer is a person who buys a product or service. A customer may not…

Customer Service, a Business Asset

July 12, 2016 0

Customers will forget what you told them, but they won’t forget how you made them feel. Every entrepreneur, company and organisation will agree that customers are the lifeblood of every…

Bite Size!

Six Tips for Optimizing Your Eating Out Experience

September 20, 2016 0

Fine Dining Made Finer: 1.     Ask Questions.  It’s the wait-staff’s job to know what’s good, what pairs well with what

TSM Issues

TSM Issue No. 28

I recently read the story of Prof Haben Girma, an internationally acclaimed accessibility leader and the first Deaf-Blind Student to

Readers Letters

OUR READERS’ FRUSTRATIONS

January 29, 2017 0

Does STAR MEDIA care to satisfy clients? Are they happy with the way they work or is it a strategy

Dear Readers

March 7, 2016 0

ICT Review

4 Smart Ways the Cloud Can Help Your Small…

July 17, 2015 0

The cloud has been the buzzword of the tech world these last few years. Even if you don’t know it, you’re

Advertorial

ISCO at the forefront of career development and increased…

July 14, 2016 0

ISCO at the forefront of career development and increased employee value With the knowledge that career development is key towards