TSM Conversations at High Tea The ServiceMag’s commitment to improving customer service in Rwanda has continued to grow over the years. In addition to producing an educative quarterly magazine that…

Hurray ; we are seven years. What started on March 2010 as a mere hobby has become a journey of a lifetime. Because improving service is our main raison d’être,…

My Epic aerial experience on a chopper I am an adventurous person and I love trying new experiences. Flying in a helicopter has always been on my bucket list but…

TSM Issue No. 28

December 19, 2016 0

I recently read the story of Prof Haben Girma, an internationally acclaimed accessibility leader and the first Deaf-Blind Student to graduate from Harvard Law School. She is now working as…