Following our very engaging and enlightening first Tweet Chat, The ServiceMag wishes to announce its next Tweet Chat session to be held onFeb 3rd 2017 from 11am to 12 noon.

The Tweet Chat has been started to enable customers/citizens reach top management of corporations and organisations that serve them. The sessions are also a way of bridging the communication gap between service providers and service beneficiaries.

Sign in on Friday Feb 3rd and send your questions to @theservicemag and @reg_rwanda or give your suggestions to Mugiraneza Jean Bosco CEO Rwanda Energy Group.

Rwanda Energy Group Limited (REG) was incorporated to succeed the former Energy Water and Sanitation Authority (EWSA) with a focus on energy resources development and services delivery. This is part of a larger reform programme initiated by the Government of Rwanda (GoR) seeking to achieve key objectives.

Many citizens have been raising serious queries on this important utility service – power/energy/electricity provider and this is an opportunity to raise them directly to the Company CEO who will be assisted by four Directors to address them during the interactive tweet chat session. Here is an opportunity to get answers from the very top to all.

Ever since Rwanda embarked on a nation-wide campaign to improve service delivery in both public and private institutions, a lot of emphasis has been made on the importance of aiming at Excellence at all levels…even from public utilities agencies.

TSM Tweet Chat is held every fortnight with a view to improving communication between customers/citizens and service providers and ultimately impacting service delivery.

How to Participate: 

On Twitter, send your questions related to service delivery to @theservicemag adding #TSMTWITTERCHAT.

We thank you in advance for your usual cooperation that is highly appreciated

For more information:  Sandra Idossou   [email protected]

Call 078 878 1562

Publisher- The ServiceMag Rwanda

Knowledge is Power

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