On my recent trip on Turkish Airlines, my bag arrived at Kigali International Airport wide open. When I arrived at the conveyor belt I found security guys waiting to let me know the bag had arrived open and to inform me that I could open a case to follow that up if I wanted to. I was so impressed by the professionalism of the staff. Keep up the good work!

By the way, Kigali International Airport came 2nd on the Trip Advisor annual survey of best and worst Airports. This is what I call “excellent customer care” Thumbs up!



HEALING SPA – Make it your reason to come to Kigali!

I have been to very many spas all over the world, but my experience at HEALING SPA was excellent! First with the ambiance and the serenity of the lounge with soft music, the dim lighting of scented candles was beautiful and the essence was top notch! The staff are friendly, professional and very service minded. They offer a series of treatments, so one can choose one’s preference. I had back pain so I chose “therapeutic pain relieve massage”. Solange knew all the points that needed to be fixed. For sure she has magic hands! Gift treated me on a “nourishing facial” too, she is amazing! After my treatment, I felt so relaxed, the pain was all gone. I was impressed that the massage table was nice and warm on that cold rainy day, because they use electric blankets, to me that was a very big plus. The complementary organic tea at the end of my treatments was a welcome surprise. I will definitely come back next time I am in Kigali. I highly recommend this beautiful professional spa for someone searching for quality…you will love it!




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