Or the Myth of Cost Reduction versus Profitability IncreaseBy Robert Nsinga If you don’t know your customers, in executing a social-centered CRM how do you tell you’ve had enough business…

BPR Call Center

March 7, 2013 0

  BPR Call Center – Doing ordinary things in an extraordinary manner Banque Populaire Rwanda (BPR), best known as the People’s Bank,is the largest retail bank in Rwanda with 190…

What a great magazine!

March 7, 2013 0

WHAT A GREAT MAGAZINECan you believe that I am reading your magazine in Honk Kong? A colleague was in Rwanda and brought it for us. Our curiosity made us read…