Announcing The Service Mag challenge – June 2017 Win Fabulous Prizes with #TSMChallenge discussing #howtoimproveservice. The Service Mag will run a TSM Challenge throughout the month of June. Fabulous prizes…
Imishinga, inganda cyangwa ibigo byigenga byinshi bigaragara ko bitangira ari bito, nubwo uruganda rwaba runini nabwo ruhura n’ibibazo bitari bike. Uko uruganda rwawe ari runini ni nako rugira imikoranire cyangwa…
At 24 years, Dominique Uwase Alonga is the founder and CEO of Imagine We Rwanda, a publishing company which has the vision to promote the reading and creative writing…
The ServiceMag is offering business owners, CEOs, Managers, top influencers, government officials, customers, citizens and the general public yet another opportunity to communicate, engage and improve service delivery in both…
En tant que vendeur, votre but est d’amener votre client à dire oui avec enthousiasme à une proposition de produits ou de services qui le laissait indifférent parce qu’initialement, cela…
What is Customer Service? Before we define customer let us define a customer and service. A Customer is a person who buys a product or service. A customer may not…
Customers will forget what you told them, but they won’t forget how you made them feel. Every entrepreneur, company and organisation will agree that customers are the lifeblood of every…
Following your passion is the key to finding your potential. You will not achieve the latter without pursuing the former.—John C. Maxwell We have all heard the advice, ‘Find something…
Customer service is anything we do for the customer that enhances their experience. Customer satisfaction on the other hand is the overall feeling of contentment with a customer interaction. It…
There is nothing more important for a contact center or any business than providing good quality service. Excellent customer service can help attract positive feedback and improve a company’s revenue.…