I received a frenzied call from a friend. Before I could ask what was going on, she had started recounting her horrible customer experience with an otherwise well reputed hotel…
If you want to walk fast, walk alone; if you want to walk far, walk together: This South African proverb summarises teamwork as a recipe for success. When I…
Mu mezi make ashize, nabonye ikibazo cyabajijwe n’umusomyi umwe abaza niba koko abantu bakora mu buvuzi barebwa n’iby’imitangirwe ya serivisi biri gushishikarizwa. iki kibazo gifite ishingiro kuko abantu benshi…
Do you give up after a few sales calls? Expect new business to come from every networking event? It’s time for a shift in mindset that you can take all…
WHY COMPANIES SHOULD HANDLE SOCIAL MEDIA LIKE DATING AND RELATIONSHIPSBy Muthuri Kinyamu I know the title of this article arouses curiosity but am about to prove why you should handle…
Umukiriya ni we utuma habaho igikorwa cyo guhaha Nkuko dusanzwe tubizi kugurisha ntibyabaho hatabayeho kugura. Twakunze kwigishwa uko twakurura umukiriya kugeza ubwo agura. Nyamara abenshi mu bakora umwuga wo gucuruza…
The Magical and Dreaded Process in SalesBy Martin Kairu Many sales men are scared of asking, whether it is for business or for anything they want from their client. They…
Byanditswe na Tazim Elkington Iyo umwaka utangiye nkunze gute- gerezanya amatsiko menshi yo kumva imigambi abantu bakunze gufata mu mwaka utangiye. Abantu bakunze ku- rambirwa vuba gukora ibintu bimwe ku…
Mon rêve de qualité de service en Afrique Par Sandra Idossou Je suis de ceux qui sont très fiers du développement actuel de l’Afrique et de toutes les choses positives…
The Power of Optimism By John Kageche Optimism. Such a powerful word.It evokes positive feelings of hope, faith, expectation, anticipation, purpose. And what is optimism? Merriam-Webster dictionary says: “an inclination…