Jennifer shares her office with three other colleagues. John sits just next to her. For some time now, going to the office has become an ordeal for Jennifer who seems…
Dans toutes nos relations avec nos clients, nous communiquons toujours à deux niveaux. Le premier est celui que l’on appelle niveau logique. Ce niveau est celui de la raison, du…
Kora ibyo ukunda kandi ukunda ibyo ukora Twese twumvise inama igira iti: “Shaka icyo ukunda gukora cyane, icyoushobora gukorera ubusa hanyuma wigekugikora neza kuburyo abantu bishimirakukiguhembera.” Nubwo harimo ukuri kudashidikanywaho…
by Triphine Murekatete Last week, I went to the office of a Notary. Itwas just a simple case to stamp transcripts I had.As I only had copies, the Notary asked…
TOLERANCE TO BAD SERVICE KILLS GOOD CUSTOMER SERVICE By Eva GaraWhen we tolerate bad service we in essence are giving the service provider leave to continue in their bad ways.…
EVER TRAVELLED BY AIR AND ARRIVED WITHOUT YOUR WITHOUT YOUR BAGS? By Michael Otieno Your service contract with any airline you choose totravel with is pretty simple; to deliver you…
Ejo hashize nari mvuye I Butare, mfite gahunda yari gutuma inzozi nagize kuva mu bwana ziba impamo. Ibigo byubahiriza igihe mu gutwara abagenzi byo mu majyepfo ni Volcano na Horizon.…
Due to the on-going issue of customer service in Rwanda, there is need of a great support from all areas of the country in order to get things done in…
Lorsque nous achetons un appareil électroménager, nous avons très souvent un mode d’emploi livré avec. Très pratique, ce petit livret nous aide à comprendre comment fonctionne l’appareil et surtout ce…
Why do packaging need to be designed? Packaging helps us to carry what we bought from the store to our house. Like every components of our daily life, it’s need…