The cloud has been the buzzword of the tech world these last few years. Even if you don’t know it, you’re probably already using it in your personal life. Many modern…
Every profession is daily going through a lot of changes. To keep pace with the trend one must keep his eyes open and be willing to dance to the rhythm…
The challenges of this age are as complex as the age itself. Online crisis has become part of what we must live with. Shrewd Community or Public Relations Manager must…
Social media is here to stay. Therefore, it is in your interest to stay relevant. People will follow you if there is something useful or valuable they can learn from…
Embrace E-Payments or be swallowed by the growing service sector By Khen Amooti On a hot afternoon, Africa Jesse, a presenter on radio Flash signed out from his daily afternoon…
ICTs are more than just computers and the InternetBy David Kezio-Musoke Whenever I travel and I meet people, the first thing they ask me about Rwanda other than the country’s…
In the last issue I wrote about how small companies (and even big ones) can utilize social media in service delivery. Some of ‘The ServiceMag’ readers thought that I probably…