DEAR YOUTH, LET’S TALKWhen we met Alice, a student at the School of Finance and Banking, she told us about her dreams for improved service delivery in Rwanda. She told…
FESPAD 2013…Take a break, Dance! This one says it all, big thumbs up to FESPAD and the organisers Hard to tell who was having more fund, the…
In issue 14 of The ServiceMag, we bring you 64 pages of articles on Customer Service, Sales and Marketing, HRM and many more. Our cover story features BCR celebrating 50…
Sandra Idossou writes about how to be a Better Customer In Rwanda’s vibrant economy today, there is competition almost in every sector and many business owners are putting in…
Ubwo mperutse kujya gukoresha igitabo, icapiro ryagishyizeho amabara atandukanye n’ayo nari nababwiye. Mpamagaye umwe mu bakora muri icyo kigo, icyo yashoboye kumarira ni ukumbwira ko abimenyesha umuyobozi we. Ubwo mperutse…
As part of the ongoing national customer care campaign entitled Na Yombi, the Rwanda Development Board has commenced a series of Na Yombi roadshows in all major towns and business…
TSM attended the launch of the International Hospitality Academy a collaboration between Heaven Restaurant and KaziBora Management Consulting Group. The venture will provide an accelerated training boot camp for future…
Fight for your Rights…but you have to know them first! In a four part series, The Service Mag looks at consumer protection in Rwanda, How to Complain (and get what…
TechWomen: Professional Mentorship and Exchange Program–2013 Application Opens! The TechWomen program will identify approximately 80 women who are emerging leaders and entrepreneurs working in STEM (science, technology, engineering and math)…
Are you an ICT professional looking to refine your expertise and expand your career options? Carnegie Mellon University in Rwanda is a perfect opportunity for you to build critical skills…