Customer service is anything we do for the customer that enhances their experience. Customer satisfaction on the other hand is the overall feeling of contentment with a customer interaction. It…
There was once a time when retail banking was a breeze for the bankers. It looked that way at least. Everyone who wanted to tap into formal financial services or…
Whether you are a small business that is just starting out or you are a large business that wants to leverage its appeal to a broader audience, you need to…
“If a man is called to be a street sweeper, he should sweep streets even as a Michaelangelo painted, or Beethoven composed music or Shakespeare wrote poetry. He should sweep…
Ralph Schmitz is a seven-year-old creative genius who runs his own art studio ‘Ralph’s Studio’ in Kimihurura. He loves drawing, painting and creating new things. While still a child, he…
Dear readers The service Mag is a free magazine. Do not buy it, report to us as soon as you see someone selling it. Ese mwakunze inyandiko tubagezaho? Turabasaba ngo…
Against all odds, we have made it to our 6th anniversary. In December 2009 I was on vacation in Ghana and discovered a Human resources magazine. I read every single…
Limoz Rwanda are East Africa’s number one VIP transport company.With a fleet of more than 80 cars, Limoz Rwanda gives the best VIP customer service to its clients, with highly…
GTBank Rwanda,a subsidiary of Guaranty Trust Bank Plc, has a strong service culture that has enabled it record consistent year on year growth in clientele base and key financial indices…
Under the theme “a new commitment, a new promise and a new vision,” Intersec Security has rebranded to ISCO Intersec Security, and in doing so has streamlined, digitized and centralized…