Business, and sometimes life is mostly about selling…I never thought so. I wish I knew this earlier in life. Before I discovered I was a sales person, I had been…
The majority of organizations function on profits before people which is a totally outdated 20th Century model. In the 21st Century we cannot operate as we did in the past…
In a bid to continue serving you to the best of our ability and to your complete satisfaction, TSM carried out a survey to which our readers were invited respond.…
The greatest stumbling block to transforming an organization’s culture is it is not seen as a sale, and worse, those selling it (leadership) don’t see themselves as salespeople. Contrary to…
Toussaint Mpoze is a Helicopter Pilot with Akagera Aviation. The 29-year-old was born second of three children. He has worked as pilot since 2007 and as Instructor pilot since 2013…
Customer service is going to be a ‘hot topic’ in Rwanda for many years to come. Somehow, we are all service providers one way or the other. We all have…
From conducting business, shopping or simply staying in touch with friends, nearly everything can be done via the internet. Unfortunately, scammers try to collect sensitive data from your web activities…
« Il faut que je fasse du chiffre », c’est la devise classique que nous entendons de la part de beaucoup de nouveaux managers pour pouvoir montrer leur compétence. Sauf qu’ensuite on…
SERIVISI NZIZA MU KIGO GISHINZWE IMISORO Mperutse gusaba Icyemezo cyo kutabamo Imyenda mu Kigo gishinzwe Imisoro nshaka gutanga ibyangombwa byo gupiganira isoko. Mbanza kwishyura maze nerekezayo. Mpasanga umudamu witwa BRIGITTE…
Cheap power appliances and constant outages Most electrical extension cables and adapters on sale to us are low quality and can only handle 2.5 kilowatts of power, so you cannot…