IMPORTANCE OF HYGIENE IN HOSPITALSBy Dr. Rachna PandeGood hygiene or cleanliness is a basic requirement for good health. The importance becomes much more in a hospital setting, where sick people…
TOLERANCE TO BAD SERVICE KILLS GOOD CUSTOMER SERVICE By Eva GaraWhen we tolerate bad service we in essence are giving the service provider leave to continue in their bad ways.…
EVER TRAVELLED BY AIR AND ARRIVED WITHOUT YOUR WITHOUT YOUR BAGS? By Michael Otieno Your service contract with any airline you choose totravel with is pretty simple; to deliver you…
Ejo hashize nari mvuye I Butare, mfite gahunda yari gutuma inzozi nagize kuva mu bwana ziba impamo. Ibigo byubahiriza igihe mu gutwara abagenzi byo mu majyepfo ni Volcano na Horizon.…
Coin “enfants” le plus qui fait la différence Par Diana Ramarohetra« Mais où vais-je caser tranquillement mes enfants le temps que l’on papote ? Par question d’emmener les enfants faire…
Mfite uburambe mu kazi kajyanye no kwakira abantu dore ko nakoze mu mashami ajyanye n’ibikorwa by’abakozi kandi nkaba nzi neza ibibazo biba muri ako kazi. Hari abantu bakora muri serivisi…
C’est trop cher ! Comment résoudre cette objection ? Par Jean-Pierre Lauzier La grande majorité des professionnels a déjà été confrontée à ce problème. Pourquoi votre prospect en arrive-t-il à…
RWANDA SOCIAL SECURITY BOARD RSSB takes the ideals of QUALITY MEDICAL INSURANCE SERVICES to the next level Rwanda Social Security Board (RSSB) was formed in 2011after the merger of two…
PROFILE: AURORE UMUBYEI PURSUEING AN AGRI-BUSINESS CAREER INSPITE THE GENDER-GAP Aurore Umubyei is a 26-year-old outstanding Rwandan woman who pursued her education and career in Food Process Engineering at the…
Q&A with Ambassador Leoni Cuelenaere Embassy of the Kingdom of the Netherlands In this issue, The Service Mag presents to its readers Her Excellency, LEONI CUELENAERE the Ambassador of the…