I met Emmanuel last time at this bank and complained about the fact that I was not receiving my bank statements. Just like the staff, I had in the past…
Have you ever realized that your business needs an online presence? It is absolutely essential. Can you guess why? Even if your company does not conduct business online, customers and…
One may ask, why authenticity? The simple answer is that most people say what others want to hear rather than what they really feel. The reasons for this are many…
Marie Francine is the jovial always welcoming Customer Service Head, at BPR. She has worked with BPR for two and a half years but has experience spanning over a longer…
Created in 2011 in Lubumbashi – DRC by Mr. Monga Sylva, ITM started mainly as a training company registered as ‘International Training & Motivation s.a.r.l.’ with the aim to achieve…
What is the first impression clients have of your brand? When a customer accidentally meets a brand, a powerful brand ensures he/she will always think of that business whenever he/she…
Si vous êtes parents comme moi, vous avez certainement remarqué que nous sommes de plus en plus dépassés par nos enfants. Alors, consciemment ou inconsciemment, on laisse leur éducation aux…
Vous connaissez certainement l’histoire de la poule aux oeufs d’or. C’est l’histoire d’un fermier qui fit fortune grâce à une des poules qui pondait tous les matins un oeuf en…
Patrick Nsenga Buchana is a youthful Rwandan who is passionate about improving the commuters’ experience on Rwanda’s public transport system. His company, AC Group Ltd has played a role in…
Abakiriya bakunda guhaha ariko usanga badasha gusondekwa. Uburyo bwo kugurisha bushingiye ku byo mukiriya akeneye butandukanye no kugurisha twari tumenyereye kuko ubu buryo butagusaba tekiniki zo kugurisha ushingiye ku byo…